The Patient Journey

Your Journey With Us

01.

A Warm Welcome

From the moment you step through our doors, our friendly front-of-house team will be there to welcome you. We’ll get you checked in quickly and make sure you feel comfortable and cared for from the very start.

You’ll then be invited to relax in our comfortable patient lounge. Feel free to browse a magazine, enjoy a drink of water, or watch the screen while you wait –  we’ve designed our space to help you feel calm and at ease.

02.

Meeting your dental team

When it’s time for your appointment, a member of our team will personally escort you to your treatment room and help you get settled.

Your dentist will take the time to listen to any concerns you may have before beginning your examination or treatment. We believe great dentistry starts with clear communication and gentle, compassionate care.

03.

Your first visit

If you’re visiting us for the first time, your appointment will include a thorough oral health assessment. This allows us to build a complete picture of your dental health.

Your visit may include:

  • Digital X-rays (if clinically needed)
  • A comfortable 3D scan of your teeth
  • Gum health assessment
  • Oral cancer screening

After your examination, your dentist will talk you through their findings and discuss any recommended treatments, ensuring you feel fully informed and confident about your care.

04.

Your Bespoke Care Plan

Before you leave the practice, you will always know what happens next.

Following your examination, your dentist will create a personalised care plan tailored to your oral health and smile goals. Whether you are visiting us for general dentistry, preventative care or cosmetic treatment, we clearly explain your options and next steps.

We will secure your next appointment before you leave, so you feel confident, informed and fully supported on your journey to a healthy, confident smile.

05.

After your appointment

Once your appointment is complete, you’ll return to reception where our team will help arrange any follow-up visits if needed.

We’ll:

  • Go through any treatment plans or costs clearly
  • Take payment where necessary
  • Book your next appointment
  • Set up helpful reminders so you never miss a visit

Our goal is to make maintaining your oral health simple and stress-free.

06.

On going care and support

If you’ve had more extensive treatment with us, our care doesn’t stop when you leave the practice. A member of our team will give you a follow-up call to check that you’re comfortable and recovering well.

We’ll make sure you understand your aftercare advice and answer any questions you may have. If we feel you need to be seen again, we’ll arrange this promptly – your comfort and wellbeing are always our priority.

The Patient Journey

At Wilson House, we take pride in providing a welcoming experience for all patients, whether you’re new or a long-time visitor. Our friendly staff works together to meet your unique dental needs and ensure a relaxed, positive journey. Understanding that dental anxiety is common, we specialize in helping nervous patients feel at ease. We encourage you to reach out with any concerns or visit our practice to familiarize yourself with our services. Regular check-ups are key to building trust and detecting potential dental issues early. During appointments, we examine your teeth, gums, and soft tissues and create a personalized care plan for each patient. The treatments and services we offer include:

Our Treatments

  • Composite restorations – We can use white filling to repair broken or worn teeth. The colour of the restoration work will closely match that of your natural teeth.
  • Crowns – Special caps for a single tooth damaged to the point where a regular restoration may leave it vulnerable to further damage. Crowns are custom-made by qualified technicians at a specialist dental laboratory.
  • Bridges – Rows of prosthetic teeth that we use to fill in more significant gaps that form when patients lose several adjacent teeth. Bridges are also bespoke products from a skilled dental technician at a specialist laboratory.
  • Teeth whitening – High-quality professional whitening gels that deliver premium results while protecting your teeth.

Available To Discuss Treatment

Our clinicians and support staff are available to discuss all the available treatment options to help our patients make an informed decision they feel confident about. The journey isn’t over once your treatment plan concludes. You will have long-term access to our exceptional dental aftercare to ensure your teeth and gums remain healthy and functional throughout your life.

Services We Offer

Meet The Team

Dental Anxiety

Dental anxiety is extremely common, and can result in patients avoiding the necessary and appropriate professional dental care they need.  Fortunately, our whole team is experienced in dealing with, and helping those that feel nervous at the thought of dentistry

We would encourage you to contact our approachable, understanding team, who will be happy to speak with you with a view to inviting you to visit us and have a look around our practice.

We strongly believe that regular visits help to build the relationship between patients and the dental team, while monitoring can highlight changes in dental health with early detection of dental disease.

From The Experts

Practice Gallery

Request An Appointment

For more information or to request an appointment, call us at 01908 611 478 or fill out our form. 

What Happens After I Send My Message?

Contact Details

Phone
01908 611 478

Address
Wilson House Dental Practice
5 Station Road
Newport Pagnell
Milton Keynes Bucks, MK16 0AG

Opening Times

Mon – Fri8am – 6pm
Sat – SunClosed

Lunchtime (12:30 – 1:30pm)